Shipping and Return

  • Our current estimated average delivery time is 7-10 business days after shipping.
  • Pan India Shipping.
  • Order is shipped on the same day or the next Business Day.

 

1. Prepaid Shipping

  • Free Shipping
  • Shipped by Air
  • For 1-4 days of Express Shipping contact us on Whatsapp. Extra shipping costs will be charged.

 

2. COD Shipping

  • 5% COD Fees + Shipping Cost will be added to the product's total cost.
  • Shipped by Surface
  • Shipping cost will be calculated based on the weight of the package and will be shown during checkout.
  • 5% COD Fee will be added to the order's total cost after the order is placed.
  • You have to pay Rs. 199/- after the COD order is placed in advance, to confirm the order and the rest amount you can pay during delivery.
  • COD order will be automatically canceled, if Rs. 199/- is not paid in a few hours.
  • Rs. 199/- will not be refunded if the order is canceled after it is shipped.

Note: Once parcels are dispatched, we don't have any control over them as the courier is a separate company. Please contact us if you have any concerns during delivery and we will work with the courier to resolve them.

 

Returns & Exchanges

  • All items purchased from Apexel India are carefully made and packed with love. Each item is checked before being packaged and sent to all of our customers, however, regretfully from time to time, items can be damaged in transit. 
  • For damages and exchange requests, please contact us on Whatsapp or email at support@apexel.in within 24 hours of receiving your parcel. A refund/replacement will be issued after verification free of cost.
  • For more on our Refund Policy visit here